Who should attend?
Those who are beginning to participate in meetings
What you can gain
Create confidence when speaking in meetings
Course Content
This course is very practical and includes a series of role-plays in which participants will practice the techniques discussed:
* Active listening to create an attentive impression
* Paraphrasing to create an impression of understanding
* Creating a confident impression
* No 'ems' or 'ers'
* Making eye contact
* Using open questions to obtain more information
* Avoidance of leading questions
* Criticism
* Looking to the future rather than recriminating or dwelling on the past
* Dealing with objections to your ideas
* Raising objections to other peoples' ideas