Persuading and Influencing Skills

Who should attend

Everyone at any level who needs to persuade and influence in challenging workplace situations, explain complex ideas, develop rapport and build creative working relationships.

Course Objectives

To enable you to craft confident communication with personal integrity, whilst recognising the important links between perception and influence

To provide you with easy-to-use techniques and skills you can use straight away

Course Content

This hands-on essential workshop will provide many opportunities to:

* Build relationships of integrity, mutual respect & clearer communicationwithcolleagues
* Identify key platforms needed for effective influence and persuasion
* Use different styles of influence, maximise, reflect and adapt yourbehaviour
* Understand people values, question, actively listen & negotiate at thehighest level of opportunity for both parties
* Prepare, plan and act around identified realistic and frequently occurringsituations
* Present yourself with impact, whilst taking the contributory values ofcolleagues into account
* Develop and continue to develop, and persuade and influence in a win-winprogramme