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Working Solutions Recruitment Specialists
Ludlow Office: 01584 877677

Our client is a well-established specialist tour operator, offering tailor-made holidays to Italy, Sicily & Sardinia. They pride themselves on expert knowledge and excellent customer service.

They are looking for enthusiastic individuals who have the drive to succeed in sales, and a passion for travel.

Using their extensive knowledge of Italy, their Specialists sell individually designed tailor-made itineraries for their discerning clients. The successful candidate will have previous sales experience and the ability to deliver excellent customer service. Prior experience of the travel industry is beneficial but by no means required.

Job Purpose

The creation and conversion to sale of high quality tailor-made itineraries for current and future clients. You will be responsible for the planning, selling and implementation of itineraries, and to make the most of every single sales enquiry received.

To ensure the advice given and products sold to our clients, as well as any supporting information, is of the highest standard.

Interacting with the clients mostly over the telephone, web chat or email - with some face-to-face meetings in the office, our client has a huge number of repeat customers who appreciate expert knowledge and helpful, friendly service. This allows them to strike up lasting relationships with clients and gives them the confidence to book with them again and again, and to recommend our client to friends and family.

It's your goal to make sure all clients return home having had a trip, which exceeds their expectations.

The skills you need

Essential:

Previous sales experience with a customer focussed approach and the drive to meet and exceed targets.
Ability to learn and develop extensive product knowledge (training will be provided).
Excellent written and verbal communication skills.
Confident, friendly personality.
Commitment to providing exceptional customer service.
Strong organisation & time management skills.
The ability to work effectively as part of a close-knit team and individually.

Desired:

Previous travel industry experience.
Knowledge/experience of Italy.
Fluent in Italian

Due to the location of the business you will need to have your own transport.

This is a fantastic role for the right person and if it sounds like you then please send your CV to andrew@workingsolutions.co.uk or call on 01584 877677. Working Solutions are acting as an agency on this position and only those candidates able to work in the UK need apply.