Ecommerce Assistant** FILLED

Our Client, a market leader in everything hydraulic is recruiting for an Ecommerce Assistant to join them on a permanent basis. Immediate start.

Our client continues to grow year after year and they continue to invest, train and improve their services to make sure they remain the number 1 choice in the hydraulic field.

Role Overview

Our client is looking for a highly organised, driven and motivated individual who can perform a multitude of tasks to support their growing Ecommerce team. Reporting directly to the Ecommerce Manager. This role will have a primary focus on all online selling platforms to keep the content and products up to date as well as adding new product lines as they become available. The role will also have a wider remit to be involved in the ongoing development and optimisation of the website, improving the customer experience and the design of website pages including category and product merchandising.

To be considered for this role, you should:

  • Have experience working within and uploading products on Magento, ebay, Amazon
  • Have experience and a basic understanding of SEO practices
  • Have a basic understanding of Google Sheets or Excel
  • Have a basic understanding of Google Analytics
  • Demonstrate great attention to detail and an ability to follow processes
  • Show an ability to take direction and work collaboratively as part of a dynamic team
  • Possess a positive and enthusiastic attitude
  • Have a creative outlook and an understanding of Web Design

Merchandising skills required:

  • Experience of product display and merchandising
  • Experience using Photoshop
  • Experience creating mailshots and promotional Banners
  • Excellent verbal and typed communication skills
  • Attention to detail and extremely organized
  • Able to work with pace and urgency
  • Experience creating social media posts and Ads

In this fast-paced role, no two days will be the same and your responsibilities will include:

  • Ensuring the effective day to day running of the website, working with external agencies where appropriate to ensure a seamless customer experience
  • Identifying trading opportunities and monitoring consumer trends
  • Collecting onsite data and carrying out research to improve websites
  • Ensuring products are set up accurately and promptly across all platforms
  • Maximising online conversion through developing effective customer journeys
  • Using web analytics to gain insight into user behaviours and providing regular reporting of performance across all channels including Marketplaces, along with recommendations

Technical Skills desirable:

  • Previous helpdesk / I.T support experience
  • knowledge of web technologies such as HTML, CSS and JavaScript
  • Basic network experience
  • Experience Installing/updating software
  • Basic knowledge of phone systems
  • Exposure to cloud technologies

Desirable personal qualities:

  • Determined, enthusiastic, self-motivated team worker
  • Ability to perform effectively and efficiently under pressure
  • Ability to work independently and make decisions but know when to ask for support & guidance
  • Willing to put forward suggestions to improve processes and customer experience
  • Open to change and willing to adapt to business needs
  • Appropriate and positive internal communication
  • Ability to adapt to customers’ needs and ensure priorities are met
  • Ability to work to deadlines and manage time effectively


  • 21 Holiday plus Bank Holidays
  • Company Pension scheme
  • On-site parking

Working Hours:

  • Monday to Thursday 8.30 am -5 pm Friday 8am – 4pm
  • Occasional overtime required


  • Magento: 1 year
  • ebay: 1 year
  • Amazon: 1 year
  • Photoshop: 1 year
  • Microsoft Office: 1 year
  • Google Sheets: 1 year
  • Google Analytics: 1 year

Salary dependent on experience

To apply for this excellent opportunity, please send your CV in Word format to Esme Hamblin or call on 01584 877677.

Working Solutions are acting as an agency on this position. We will expect you to bring evidence of Right to work in the UK if you are shortlisted for interview.

About Us:

Whether you’re seeking a new permanent position or temporary assignment you’ll find us friendly and professional. Located in central Ludlow, Shropshire we focus on jobs in the West Midlands, Shropshire, Herefordshire, Worcestershire, Powys and UK-wide. Working Solutions has been established for 25 years and with the best jobs around we are an independent agency working hard for you.


LocationLudlow, Shropshire

Salary p/a

RoleEcommerce Assistant** FILLED


HoursFull Time
8am - 5pm


How to applyPlease Contact Esme Hamblin - Recruitment Consultant
01584 877 677

Contact NameEsme Hamblin

Tel01584 877 677