This is a full-time role working for our client who are based in rural North Herefordshire. Manufacturing excellence, first class customer service and technical expertise are what this multi-national organisation is known for and this is an excellent opportunity to join their Technical Services Team.
Reporting to the Technical Services Manager, you will provide technical support to their external and internal customers. In this role you will handle enquiries directly with customers either by phone, email or via an online form relating to general technical advice, advice on product selection, product data, general application and fixing guidance. You will handle calculations to show compliance with current Building Regulations/Standard and best practice, provide general technical advice, product and application guidance. You will also liaise with associated product manufacturers and suppliers.
Excellent customer service skills, with an ability to set and adhere to customer service goals is essential for this role. An understanding of building physics or construction practices would be a distinct advantage. Training will be provided on the product range and application guidance.
You will be able to demonstrate excellent communication, commercial awareness and organisational skills, be computer literate with working knowledge of Microsoft Access, Excel and Word. An understanding of building physics or construction practices would be a distinct advantage but is not essential as full training is provided. This role will require attention to detail and the ability to work in a demanding environment on your own and as part of a team.
Salary : £18,396 + benefits
Base: Pembridge, Herefordshire
Hours per week: 39 hours per week, Monday to Friday
Annual Leave: 23 days (plus Bank Holidays)
This is a fantastic role for the right person, if that sounds like you then please send your CV to email@example.com or call on 01584 877677. Working Solutions are acting as an agency on this position and only those candidates able to work in the UK need apply.
LocationPembridge, North Herefordshire
Salary£18,396 - £18,396 p/a
How to applyPlease Contact Andrew Josland - Senior Recruitment Consultant
01584 877 677
Contact NameAndrew Josland