Customer Service Administrator

Our busy client based in Powys are now looking for an experienced Customer Service Administrator

  • To assist in taking and processing all sales orders through to despatch within a 24hr period
  • To provide reliable customer services support and cover the day to day efficient running of the customer services office
  • To assist in ensuring that the Customer Services office is functioning smoothly and efficiently in accordance with Company policies         and procedures (ISO9001)
  • To assist in dealing with customer enquiries by telephone, post, fax or email in a prompt and efficient manner
  • To assist in ensuring prompt processing of all orders received
  • To acknowledge all orders with the customer upon request
  • To ensure excellent standards of presentation and communication of Company service to the public
  • To liaise closely with staff in other departments
  • To carry out all work and responsibilities with methodical care and accuracy
  • To enter new records of key contacts, customer and competitors ins CRM
  • To work within company policies and procedures
  • To maintain confidentiality and discretion over company activities, policies and research and development work




  • Qualifications: It is essential to have excellent written and spoken English.
  • Work Experience: It is essential to have track record of success in a similar customer service role.
  • Preferred knowledge of the company’s products, systems and services.
  • UK requirements: Essential - ability to work in the UK and full valid driving license.

·    IT: Essential – Sage 200/CRM, Microsoft Office Skills namely Excel, Word and PowerPoint


This is a fantastic role for the right person, if that sounds like you then please send your CV to or call on 01584 877677. Working Solutions are acting as an agency on this position and only those candidates able to work in the UK need apply.


Salary£20,000 - £22,000 p/a

RoleCustomer Service Administrator


HoursFull Time
8.30am to 5pm


How to applyPlease Contact Andrew Josland - Senior Recruitment Consultant
01584 877 677

Contact NameAndrew Josland

Tel01584 877 677